After struggling to fill a vacancy with several recruitment agencies, I reached out to Melanie to see if she could assist in our search. From the outset, Melanie was friendly, professional, and eager to do the best possible job she could. Where other recruiters had failed to find good applicants and fallen back on sending us candidates who were very clearly wrong for the role, Melanie was astute enough to realise the counter-productive nature of doing so. Instead, Melanie focused on searching diligently to find viable candidates, keeping us informed throughout the process, regardless of the level of success on any given week, an approach any senior manager would favour. Upon finding viable candidates, Melanie expertly handled those vital later-stage communications with an equal degree of professionalism, and with a refreshing level of candour and honesty. On a personal level, Melanie is also a pleasure to work with, and the next time we look to hire a technical role, she will be the first recruiter I will be reaching out to.